Since Lean Six Sigma arrived in the continuous improvement scene and even before, organizations have pursued streamline and standard processes to increase delivery performance. In many cases, operational excellence areas were built to structure and articulate the continuous improvement process as it was the case with quality control and assurance. Six Sigma brought an objective…
In every Quality Management Systems (QMS), either implicit or explicit, the Continuous Improvement process is included. The PDCA cycle contained in ISO 9001 and other QMS, is itself a continuous improvement process. Nevertheless, within the QMS environment even the PDCA proved to be not powerful enough to drive continuous improvement with the same effectiveness with…
Almost every global company have started a journey to become an Agile Organization. It is upon each of them, to discover the right balance between stability and dynamism according not only to the maturity of their market but also to their organizational culture. Even though when the starting point will be unique, all of them…