“A call for substance over appearance” was the name of the article in which more than a decade before the Financial Times recognized United Technologies Corporation (UTC) CEO George David for leading a company that outgunned GE in shareholder return. Relatively unknown, Mr. David said: “I just don’t believe that companies are the persona of…
It was science which first faced the dilemma between basic research, without an already existing application, and applicable research which looks for solution for current problems. Moreover, the complete division between these two kinds of researching would remain for several years until private sector started wondering about productivity of research which would lead to develop…
Diversity and quantity of data and information are overwhelming, moreover they are more available than ever mostly through internet. However, information is not knowledge, because the latter implies a direct experience of information, therefore its availability by itself is not enough to develop knowledge. Furthermore, knowledge is necessary but not enough to build new capabilities…
Most global companies are not only offshoring but also outsourcing headcount to create value for their shareholders. Since cost savings in labour are huge, companies are forced to include both within their workforce strategy if they want to remain attractive and profitable for their shareholders, therefore today the question is not why but how? However,…
There are plenty of educational theories as well as innovation’s frameworks. However it can be seen that something is not working well when new students and hires arrive full of ideas as well as highly motivated, but in a couple of years, sometimes months, they become automated and bored people who struggle whenever they have…
Several years have passed since Gartner proposed for the first time to integrate Design Thinking to define customers’ problems with Lean Start-Up and Agile to deliver them not only customized but also efficient solutions as well. The evolution of this framework led to Lean Thinking and then to realize that by adopting this customer centric…
Since outstanding productivity results can be achieve through automation through automation which would never been attained by applying traditional continuous improvement methodologies, organizations can’t afford not to include Smart Automation within their productivity strategy. First and foremost, there are an undeniable impact on creating process capacity, however not all processes are ready to be automated…
The operating model serves as a bridge between strategy and effective execution, moreover a global functional model will set the stage for more efficient and effective operations. For instance, if the workforce strategy includes offshoring and outsourcing, it is of fundamental importance to have an agile onboarding process for which the organization needs to adopt…
First and foremost, it is essential for people and organizations to recognize that productivity is embedded in everything they do, there is not such a thing as “doing my job” and apart from that “working in productivity”. Everyone’s job within a successful organization is to be productive in doing whatever they do, not only to…
Digital business transformation has been producing great results for many organizations, at the beginning with ERPs and global platform’s integrations, now through automation by creating outstanding productivity results and in the future with AI, machine learning and cognitive capabilities, the sky is the limit. While there are many cases in which technology has transformed customers’…